Very pleased with the product, service and delivery. My order was completed and delivered as stated. Ordering from the web site was easy and when I emailed for further information I received quick and accurate reply. ...Sheila Carss
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Thanks, we have received the item..! very prompt.. thank you verymuch ... Farook K Chalarath
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Excellent communication, efficient service, product as described ...David Trippett
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Sorry about the misunderstanding over the order which you quickly rectified.
Thank you for a friendly and efficient service. ...John R Thomas
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Very easy to use the website and great prices compared to other sites. Very prompt dispatch and you kept me informed of progress at all stages. A great find! ...Mrs R HolmesHenderson
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Placed the order and was contacted by a very helpful chap at MyTubs to say that the part I ordered was obsolete but that they had one to send me. He range back to check that I had ordered the part from the pt number and not by the picture as there is another almost identical. Really chuffed with the customer service. Would recommend. ...Nicola Phillips
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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VERY GOOD, EASY USE INSTRUCTIONS, ...Clive Bradley
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Equipment arrived on time, well packaged. ...Underfloor Heating Supply Limited
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First class as ever ...Ondemand Plumbing
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