I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub
...ELCCH
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order completed as stated many thanks
...jim poulton
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Great service, competitive pricing. Would definitely recommend MyTub to others.
...Sarah Johnson
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Order processed very quickly and great communication about my order. Arrived within the week, good service!
...Paul Johnston
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Excellent service from Christine Laurie at Mytub, first ceramic set was damaged so they promptly arranged for a replacement and was with me within a couple of days, would definiately use this company again
...Carol Beasley
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Great service, best price I could find and the item arrived very quickly. 100% satisfied!
...Barney Scott
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Delivery very slow and expensive. No additional cost for post at placing of order.Will not use you again.
...Douglas McPhee
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The order arrived satisfactorily, thank you. However the length of time between order despatch arrival was very long and I am unlikely to use MyTub again for that reason.
...Dianna Karani
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Excellent service - thermostatic cartridge arrived in three days - predicted 5 -12.
Thank you
...Geoff Anderson
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Great communication, delivered on the date quoted, best price. Would recommend.
...Michael Sage
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£
£16.30 
