Good website which is very easy to navigate. Excellent prices which are very easy to pay. My only moan is why it was not possible to tell me that one item was out of stock with the manufacturer until the day delvery was due. Communication with me was good when thi happened - though too late to be practically useful as opposed to "just reassuring". Of course when youre buying over the internet, reassuring is very important when there is a glitch. All in all, a very crieditable effort by real people who do their best - which is not at all bad. ...Mr Mark Shaw
|
Excellent communication system - my order had quite a number of lines on it so several deliveries.
My only small criticism is with the plumb centre order picking - all small items were just dumped into one big plastic bag, thus a large number of pipe fittings, inserts of various sizes etc all loose together in one bag. When we de-kitted and checked the contents to the delivery note there were a couple of shortages.
Again, comms with yourselves was very good during process. Issue resolved as I just walked up to the plumb centre branch and picked up the shortages.
Otherwise, will certainly recommend mytub in the future and likely use yourselves again.
Best regards,
Pete
...Peter Holloway
|
Excellent service, kept informed from start to finish. Good prices and free delivery. Would definitely recommend and use again without hesitation. ...Mike Willcocks
|
I ordered some coals for a gas fire which included delivery, but due to the delicate nature of the coals you would not deliver I dont know why you show something on you web site that you cannot deliver. You then had to re credit me for the delivery cost. The item was then sent to another distributer which I had to collect from.
All this took me numerous phone calls and over a weeks wait I would have been better going straight to the local distributer. ...ken golding
|
Excellent. prompt delivery ...Hugh Robert Graham
|
Great company can not fault it in any way great service many many thanks regards from Terry ...Terry McNicholas
|
Very satisfied customer. You obviously had some problems with your supplier but kept me informed throughout. Would certainly recommend. ...Mr David James Forder
|
Speedy delivery, item as ordered, no problems whatsoever, thank you. Great looking tap. ...Graham Jones
|
Fantastic Jeanette, - great service and I will be happy to say so
Best regards,
David ...Biznet
|
Excellent service and communication. Product as described and arrived swiftly. 5 * service would throughly recommend! ...Tracey Eve
|