Hi, Im sorry but I am not very impressed with the speed of your service.
I placed my order on the 18th October, I had a totally different part delivered last week even though the paperwork had the right part description on it. I phoned the number on the delivery note and I was told the correct part would come the next day - it didnt, & it didnt come the day after that either so I phoned again and was told they had to re-order and it would be with me by Monday this week - it wasnt, I waited until Thursday and had to phone them again - the part is in the warehouse and apparently it will be with me tomorrow!
What looked like a good value product has caused me to phone my customer three times to explain the delay and call your supplied three times so far at peak rate to find out what is ha ...Mr T J COOPER
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You found an obsolete pump which no one else could find for which I thank you.
Now for another item,a Grant RFT thermostatic controller.My one has had the transmitter part damaged.
Please advise. ...Malcolm Drysdale
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Item received with thanks.
A very prompt service, many thanks. ...A D Weatherley
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My order of a gas fire radiant was dealt with promptly. I was also kept informed about the progress of the order. ...Gordon Fullerton
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Just fitted items and work great - mytub cheapest on web that i could find thanks. ...Neil Morris
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Swift delivery, good price. Painless transaction. ...Daniel Veall
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Useful website, with relevant information, helpful staff when I rang up with further questions. Only slight hitch was with delivery....items arrived day after my confirmed date. ...Ms Helen G. Hughes
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Fast delivery, great customer service when I changed the order, best price on the net - perfect!
...Richard
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Excellent service. Order was complete and delivered on time. When I phoned with a query reply was helpful and friendly. No further comment. ...Anne Pritchard
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Very Good Price, But:
Ordered 2 Entice WC seats, after receiving a delivery time lead time update email at 0908 hrs confirming 2-3 days delivery.
After order placed @10.08 hrs same morning, delivery time then quoted as 12 days out. Not good ...Tom Thornton
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