On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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Excellent quality and intact order, would order from this company again,thank you ...Anthony Wood
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My order arrived in good time and as I was not at home when the delivery was made the item was put in a safe place and a note was put through my door.
Many thanks
Brenda Hurran ...Mrs Brenda Hurran
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Order arrived very quickly once I had managed to place order. Found website very annoying to use for a first order and nearly gave up.
Cannot see why a single order for a small item cannot be ordered over the phone with a credit or debit card especially using something like PayPal. ...John Wakefield
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Great Service, although units took longer than expected to arrive ...Mr Brian Mason
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Swift delivery, good price. Painless transaction. ...Daniel Veall
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Excellent service including pre delivery phone call to check part nos.
5 Stars!
Colin
Firecheck Limited ...Colin Scanlon - Firecheck Ltd
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A very impressive service! Excellent communication throughout and delivery exactly as stated.
Thank you so much. ...Mrs. S. W. Hewitt
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Delivered bang on time! ...Tim Francis
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The price is better than the local plumbing shops for the items I bought. The delivery time was not the quickest but came when they said it would. ...Les Atkins
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