Good communications from MyTub to let me know that parts would be delayed as not in stock. Responded to my queries v quickly.
...Stewart Anderton
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Order came on the day expected, but a week for a small part could be improved.
Part is slightly dented, not as a result of delivery, qa before packing would be good.
I havent fitted the part yet so hopefully the dent wont affect installation
...Brian Power
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Many thanks for sorting out the problem of delivery.
...Charlie Gregg
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The boiler baffle plates arrived promptly. They fitted perfectly and the boiler is working as new.
...Michael Sandison
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Easy to find and order parts arrived on time but info on status of order could be improved.
------------- ------------------- --------------
Hello David
We are sorry but the office had been closed over the Christmas period which would reflect why there had been none of our usual communication.
Regards
MyTub
...David Galbraith
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Very helpful finding an alternative to an out of production control panel, but the best thing was whizzing it to me next day after ordering very late in the day! Well done!
...Ray Howell
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Product as described, waited a short time for delivery but well worth it for the price. Would use again.
...M Worrall
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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig
....
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Cant recommend this company highly enough .I brought an ideal standard toilet,40% cheaper than I had found anywhere else .It was delivered within 48 hours and there was excellent communication and information from both Mytub and its couriers.I would most Definately use this company again.
...jassy marshall
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Thanks for all your help
One small thing bit of a gap between order and delivery even tho we paid for deleivery
Thanks again
...South East Maintenance Solutions
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£
£1341.07 
