Toilet seats were poor quality. Dont think they were genuine roca toilet seats as advertised.
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Hello
I have spoken with the delivering branch and these are indeed genuine Roca products.
You are very welcome to return them for a full refund.
I will be calling Roca today to give them your feedback and ask their comments.
Regards
MyTub
...Mick Malone
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All products arrived on time - Good service ...John Hawson - City of London School
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Excellent customer service. Despite Mytubs problems with their online finance service provider my order was dealt with promptly and delivery was to time scale. Product met quality standards. I will use Mytub again. ...Graham Leonard
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Received item and happy with product, but delivery took ages. Thanks ...Salvatore Bambino
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good system that kept me up to date. Nice to do business with you. ...Coralie Ramsey
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This was an excellent purchase at a competitive price.
It was very promptly delivered.
...Mr Raymond Kitching
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I have fitted the part you sent me and now my fridge is working perfectly, thankyou. ...neil biggadike
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Excellent service. Quick and efficient. Thank you. ...David Allen
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reliable service ...ACF Control Solutions
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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
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Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig ....
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