The part did arrive a little later than expected but the members of staff i dealt with, Christine and Rachel kept me updated were very helpful and polite. ...GASFLOW PLUMBING AND HEATING
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Good price, long wait for goods. Updated often why the goods were delayed. ...David McColl
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Excellent Service ...Mr Gary Scott
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The order arrived satisfactorily, thank you. However the length of time between order despatch arrival was very long and I am unlikely to use MyTub again for that reason. ...Dianna Karani
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really. ...Ian Grosvenor
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Thankls so much for all the excellent service ...CAROLE ALLCORN
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Very happy with the product and service from my tub, the customer service is second to none.
Keep up the good work.
...matthew larsen
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very good service would recommend. ...norma bell
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promt delivery very happy with order
...Stewart Bristow
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Very good delivery service thankyou ...m.h.smith
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