This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.
...Ian Grosvenor
|
Very pleased with the sevice and the staff as all we very helpful !
...Stortford tiling and marble ltd
|
Easy website to use. Item took six days to arrive, but well packaged and far cheaper than if bought locally by myself. Communication on the progress of the order and delivery including the you should have it by now email was excellent. Will use again the next time the boiler needs a spare part.
...Andew smith
|
Great service. Regular communication. Order arrived on time. Id recommend mytub to anyone.
Alex
...Alexandra Dalton
|
Excellent service and communication regarding order.Prices better than any other quoted
...Steve Fallowfield
|
Hi, In general the speed of order was very prompt, I ordered on Sunday and received the part on Tuesday.
Unfortunately the part did not fit, with the attachment being too large. This does make me wonder why you are advertising indesit parts, that do not fit
Thanks
Craig McIntyre
...Craig McIntyre
|
A 1st class service. I used the online chat facility to check that the part was in stock. Once I placed the order I was contacted and informed that the regular delivery service could not guarantee delivery before Christmas. The express delivery arrived within 30hrs ... System repaired and customer happy.
...Alan Downie
|
Very helpful on the phone before I placed my order. Speedy delivery for an item I wa struggling to get anywhere else! Would definately use again.
...Angie Stuart - James Laing
|
Thanks very much the part you sent me did the trick
...THOMAS ODONOGHUE - TJ ODONOGHUE ELECTRICAL CONTRACTOR
|
Great service, parts arrived on time and they were correct, thank you.
...david jude - david jude
|
£
£597.90 
