While the order is NOW complete, it took far to long to deliver weeks rather than days and the price went up to boot.
Over all score for MyTub = 5 out of 10 ...John Thomson
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Very efficient service ...Barry Hills
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Good price, efficient communications and quick delivery. Thanks! ...Russ Pickard
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Good service arrived earlyer than I expected ...Julie Kemp
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Delivery very slow and expensive. No additional cost for post at placing of order.Will not use you again. ...Douglas McPhee
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Part arrived OK, Thanks ...P Brereton
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order was fine...exactly what was expected. ...c farmer
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Thank you verry much, dellivery was on time. ...Jay
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excelent service.. ...Nick Covill
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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