I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin
...Emma Sproat
|
fast friendly service very helpful with good communications pleasure to do business with you many thanks
...Michael Moore
|
Very good service
...Bowman
|
Easy to use website.
Order recieved on advised timescale.
Very good service.
...John Tobin
|
prompt service, kept informed every step of the way
...Mrs J Brian
|
BRILLIANT SERVICE!!! Kept us informed all along the way and you have helped Adlington Hall keep warm at a very crucial time for a Grade 1 listed building. Thank you and hope we do business again. Merry Christmas
...Stephen Jones
|
Took a while to arrive, but I got frequent updates and it arrived on the date specified and was exatly what I ordered
Very happy with the service
...Mark Tanner
|
Everything as described, and provided helpful updates on delivery date.
...Andrew Dey
|
I was very pleased with the quick and efficient way in which my order with Mytub was processed. Many thanks.
... c wilson
|
Excellent price and service .
...Warwick Currie
|
£
£219.38 
