Although, the unit was unavailable at the time, and the delay was a number of weeks, once informed of the scheduled date, the date was stuck to, and I dealt with well informed staff, and keen to "find out" rather than "fob off" attitude, and they were happy to help. Arrived in decent packaging and kept informed over automated e mails as well as brain behind email when requested for information. Good to deal with.
...Phillip James
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You did exactly what you promised and the goods turned up sooner than quoted which doesnt often happen.
...AdamsGale
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Excellent service and communication. Product as described and arrived swiftly. 5 * service would throughly recommend!
...Tracey Eve
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Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
------------- ------------------------- ------------------
Hello Paul
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
Regards
MyTub
...Paul Witts
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All good. great prices, fast delivery, kept well informed of delivery time and date.
...koreana
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Kept me fully updated with the progress of both my recent small orders, and offered prompt and very helpful advice when I made my frequent queries!
Thoroughly recommend them!
...Colin
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thanks for a very fast delivery
...abarker
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Very impressed. First time Ive used My Tub but no complaints. Have been kept up to date with the delivery date and, although later than originally expected, arrived as per advised and in perfect condition.
...Mrs Jean Cox
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Excellent, good communication, received in good time & the item is as per the order. Thanks.
...David Cook
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Item delivered on date promised at 7am despite being during peak Christmas period. Cheers.
...GEORGE SHEPHERD
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£
£23.94 
