Dear MyTub
Many thanks for your help. I did contact the manufacturer and I spent a great deal of time on the internet finding possible suppliers.
It appears that the part is definitely unavailable and I am now having to replace the cooker, even although it is still in "reasonable" condition.
I would like to say that your service has been way beyond what I had expected and that you have gone out of your way to be extremely helpful.
It will not be forgotton.
Many thanks.
John H ...John H
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My initial enquiry was dealt with promptly and courteously. I was kept up to date regarding my order, which was delivered on time and in perfect condition. ...Ian Parkinson
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I ordered this same item just two years ago thermo couple for gas fire ordered it the at 3pm arrived 9am next day, this time taken a few days longer but no emergency so pleased enough about service, the only criticism I made then and am making now still no PHOTO image of the item being purchased it really does make a difference when you can compare it item that you trying to match, luckily I still had the same part number, but would illuminate some problems.
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Dear Henry
We have uploaded a photo now, thanks for the feedback.
Regards
MyTub
...Henry P Robinson
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Very pleased with your service. The radiant for my gas fire fits perfectly, arrived on time, well packed, all went smoothly - thank you! ...Julia Vellacott
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First class service all the way from ordering to delivery, your on line order tracking service is particularly useful.
Ken Scott ...W. K. Scott
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Kept up to date with progress of order throughout and very competitive price plus great service. ...Richard Forder
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Good communication and delivery time Would definitely use again. ...james
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Transaction as it should be. Good price, communication and delivered on time. Would recommend and use again. Many thanks. ...Angela Robertson
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Fast delivery by DPD. Coals were as described and an exact replacement for the old ones. ...David McCombe - Mr
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The product came in good time ...Stephen Carson
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