Delivery took longer then estimated but MY TUB staff were helpful and send me a copy of manual instructions and dimensions of the item so I could do some works before installing an item. ...Marta Kiepura
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After a mammoth search starting with Bristan for a 5inch Shower Rose Chrome Plated and visiting a number of websites I finally came lucky with MyTub who promptly confirmed it was in stock and so placed an order. Many thanks for the quick email confirmations and delivery this morning at 10am, great service and very pleased. Vivienne ...Vivienne Learmonth
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Tub is fine and price is competitive.
But when the final delivery date was updated, there was no email notification. That caught us out as no one was available to bring it into the property. So it was left outside until the evening. Driver was very helpful though and did his best to leave it on the private footpath. ...Man Pan Wong
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Very slow delivery on urgent parts.
Staff were very quick to reply to emails about our concerns, but it still took a long time to receive the goods which were affecting our process.
...Whitby Seafoods Ltd
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Very efficient service and speedy delivery. On the ball with email responses and item arrived just when you said it would. Well done! ...Raymond Sowden
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Excellent service and communication throughout the process of the order ...Kirsty Ellis
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Pleased with service, would use again , value for money. ...Mrs Norah Powell
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Excellent service. Good communication re order progress, product delivered to neighbour as instructed, correct product received. 100% happy bunny! ...Paul Williams
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Unit received as described, within time frame stated. ...Iain Carson
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Great service & communication, the item was delivered Saturday as arranged. Only slight criticism was that it would have been nice to have known you were having a two week shutdown over Xmas when I made the order, there was no mention of it on the order page. Otherwise very happy.
Many thanks
Chris ...Chris Butt
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