Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou
...Robin
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Great experience - sensible price, genuine part, swiftly delivered, regular updates on order process - happy man!
...Horse & Groom
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This was an absolutely fantastic company to deal with,customer service was fantastic as was ease of communication, will definitely shop again!!!
...Sheen
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Received my order as promised today
May I compliment you on your Customer Service
Christine has kept me well informed of every step of my order and I have found this most reassuring. It is very rare to get such good service - Thank you
...Paul Hickling
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Very helpful, very quick delivery and exactly as described. THank you very much excellent customer service.
...Linda Hodder
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Very helpful service. Found obscure tap valves for me.
...Steve Williamson
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Was sent an email saying it would be 14 days delivery, it arrived the next day so that was good, but clearly don't really know what's going on. Delivery costs quite pricey for something that costs less than a £1 to post.
...Shaun Marrison
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Ordering process very straight forward, kept informed of the status of my order and delivery. I am a returning customer and again very please with the service. Excellent!
...BDP
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quick delivery and very good price in comparison to other websites. Will definately use again.
Thank you
...Anna Kelly
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Great service, good communication and the item turn up on time and in good condition
...Neil Chambers - Chambers Building
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£
£255.41 
