Brilliant - you got me the old part that British Gas couldnt find and saved my boiler for a few more years ! The part came in one day rather than the three days I was resigned to. Thanks ...Douglas Anderson
|
Re Delivery.
On the order form I added that the part could be left in a safe place.
Only to be told that it would have to be signed for.
When I emailed on the day asking for an idea of a time, I was told that the delivery was on its way but that you didnt have the drivers itinerary and couldnt give any time.
Eventually, late afternoon, the part arrived.
If Id have known that you had a tie with parts centre I could have picked it up at a branch.
All other companies I deal with deliver to a safe place nominated by me.
I wont say I wouldnt use My Tub again, but I would think twice about it. ...James Brannigan - James Brannigan
|
Service was very good and was happy with the price paid. My purchase was unfortunately broken when it was unpacked, but MyTub arranged a replacement within 24 hours. ...Andrew Clack
|
Hi,
Christine in your sales department was very helpful and helped me track down some parts for a boiler i was struggling to find elsewhere. She sourced the parts you did not have on your website which was very helpful indeed.
I have never used you before and would be happy to again. My only complaint is that on your website you have a big selection of parts which is great but for someone like me who is not that sure of what they are buying from a description as a DIYer its very important to have pictures to reassure that what you are looking at is what you want. I found one of the parts i wanted on your website but quickly looked else where because there was no picture. It was because i got the part numbers i needed and with Christines help i then was confident to buy the parts. ...Sam Plumbe
|
Very good service. Not installed yet but am not expecting any difficulties. Would definitely use again. Thank you. ...David E Wright
|
Excellent service, pleasure to deal with. Defeated by manufacturers problems but only after exhausting all avenues. ...Ian Smith
|
Excellent service.Bath arrived as scheduled in first class condition. Absolutely no problems, would definitely recommend. ...Ian Tyerman
|
The toilet seat was of top quality and delivered promptly. I shall deal with you again ! ...Prof Maurice Shutler
|
Wrong item delivered. My Tub were on the case straight away and now have the correct item. ...George Cowie
|
First Class! ...Mrs A Emmett
|