Problems with stock availability meant that this was not delivered on time, but comms was good and I was kept informed on progress. ...Angus McIntyre
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Fantastic service. Received when said and easy ordering system. Thanks ...William Payne
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Delayed in dispatch due to not being in stock as it is an obscure item. Good communications throughout and item delivered by date advised. Excellent service. ...Lawrence Jeffs
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Can not Remember when i placed my order, but i would guess about a month ago. Kept getting e mails saying That the order had a confirmed date of delivery and then getting an e mail the next day saying order hadnt arrived yet and that it was being chased up, day after day of this went by until eventually it arrived.
I appreciate that it seemed that you were having problems sourcing the item, but it just went on too long. ...a f plumbing and heating
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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Really please with the service I received. ...Southwood Mechanical Ltd
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Very good and efficient service. Thank you. ...Werner Stroud
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The service we rexeived from start to finish was very efficient. Everything organised over emails, which were answered quickly and efficiently. Many thanks! ...Leandi Roelofse
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Great service. Thanks. ...Ruslan Kabalin
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Got what I wanted, speedily and reasonable price.
Thanks ...Kevin Ford
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