Have received part thankyou for you help and quick servic ...Tom Cottingham
|
I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin ...Emma Sproat
|
Thanks for your help with my order. One or two hiccups but very professional service. 1010. ...John Beasley - Land Management Ltd
|
Apart from a misunderstanding regarding delivery dates, which may have been my fault, your communication was friendly and informative, which we appreciate. We did enquire whether there was a more efficient way of you sending a very small product to us in the post so my only suggestion would be a more economic postage price in addition to your standard. Thanks and regards. ...Amanda Barry
|
Thanks Jeanette for the reply - have been very impressed with the pricing, ordering and service received form your company, and will certainly recommend you to friends !!!
Thanks again
Mr & Mrs Falconer ...Mrs Falconer
|
No problems at all, delivery information was well communicated and item actaully arrived safe and sound ahead of forecasted date. ...Grant S Campbell
|
Ordered a replacement toilet seat Roca Sidney to freshen up my suite , opted for the soft close option , item arrived as expected & dighted with purchase , good communication thought from mytub , advising when ye order cleared & on what day it would be delivered , will certainly do business with mytub again ...colin gallagher
|
Product item we were looking for at a price 2nd to non found else where, updates and service both great. ...Carillion LGS Dave Evans
|
Thank you our order was delivered at 2.30pm on Monday 22nd May - the part fitted perfectly. Many thanks for your efficient and prompt service. ...Mr Peter Lund
|
Received as ordered with thanks.
Regards
Peter. ...Peter French
|