The item I ordered was finally delivered after a substantial wait.
However, Mytub were good at communicating and I would definitely use them again. ...Mark Day
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Superb, thanks. Very customer centric. My son discovered a broken toilet seat on a Tuesday Morning. I found a replacement seat with you via web and it was with me and fitted by Thursday. Very good service and at a very competitive price. Your regular email updates re order status is an excellent idea. Customer service is all about managing expectation and your have performed admirably. Surely you are best in class. ...DARREN BAILEY
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An excellent service receivedc throughout my transaction.Would use this company again. ...Jane Firth
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Very good supplier. Although there was a delay in fulfilling my order I was keep up to date with its progress and revised delivery dates. Thank you. ...Mr I Wilkinson
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Great service will recommend ...Diane Bindley
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Very good service thank you ...David Hill
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Very easy to order, fast delivery and very clear information throughout. ...nationwide platforms
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Quick delivery and at a good price ...Calum Stringer
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Very pleased with service ...Michael Claydon
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent ...Andrew Henderson
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