Owning a much loved and reliable and efficient 20 year old Trianco oil boiler it was inevitable that the day would come when Id need to start replacing parts that are almost impossible to source. MyTub was very good at providing one of the parts I needed and the whole procedure was straight forward with a user friendly ordering system, good company customer contact procedures and good delivery service.
Thanks. ...ron carrick
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Very good service. I shall use mytub again. ...Michael Williams
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Best price and next day delivery, nuff said ...Mr Alex Stezycki
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We have received the toilet seat but it has some blemishes in the moulding of the seat ...Trevor Harvey
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All delivered as promised. thank you ...DAVID TARBARD
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Very good service. The part i wanted was no longer available. i was soon given
the correct replacement. Everybody was very helpful. ...Harry Bichard
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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Item delivered as communicated, cheapest price i could find and good customer service. ...Hardeep Panesar
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Thank you very much. Outstanding customer service and communication. ...Angelique Jill Faure
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Excellent service really helpful with issues and put the customer first ...Mr kevin duddy
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