Excellent service. Ordered on Saturday arrived on Tuesday. Quality product. Had to pay extra delivery as not a stock item. ...Robert MacGregor
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Excellent service and communications ...John Paterson
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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The help, service and delivery could not have been better, its nice to shop with an excellent friendly company.
Thanks
Doug. ...Doug Weddell
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Dear Sir
the goods have arrived. Thank You.
the only issue i have is that they took a long time to be delivered.
Yours Faithfully
Graham Blackburn ...Graham Blackburn
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All ok. Delivery very slow though. ...Gary Quest
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Good fast delivery of quality parts. ...Graham White
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Order arrived very quickly. The basket looks good and is now up in the shower. I bought it because it said rustproof and has a 15 year guarantee. It will take time to assess this but Is brass with a chrome finish so it should be fine. ...Sandra Pierson
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Initial order got lost, but staff were efficient in sourcing more parts and sending them to me. Very pleased with service. ...Anthony Drake
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Replacement part delivered in a few days fitted no problems ...David Gadd
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