Service excellent, wwas kept informed of progress. Product delivered at time stated. Product delivered undamaged. Useful feature on web site: estimated delivery date and it was correctly estimated. ...Peter Hughes
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excellent service throughout and a good price. ...T Hounsome
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance. ...Jo Martin
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Item arrived quickly and works
many thanks ...Castle Bakery
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Good price & quality, but delivery quite slow. ...Timothy Salter
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VERY VERY VERY HAPPY, ALTHOUGH I COULD HAVE BOUGHT IT CHEEPER, YOUR EXCELLENT SERVICE MADE UP FOR IT AND MY OAP CUSTOMER IS NOW WARM AND HAPPY
VERY VERY IMPRESSED,,,,, SO THANK YOU VERY MUCH ...all fife plumbing and heating
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Fast and efficient- thanks ...Dave Ball
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your service was fine and date of delivery reasonably accurate.Reply to a question was speedy and I was well satisfied.Thanks ...d j wright
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Very pleased with service ...Michael Claydon
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1st class - will use again ...paul thomas - globe plumbing
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