The order took a very long time to be delivered mainly becuase the manufacturer was having trouble obtaining parts for an item is now one of its discontinued range.
There were two hinges and each had a different quaility finish. However as this part is no longer made I think it was furtunate to get it at all.
The regualr updates and feed back from myTub were excellent. The best from any supplier I have had dealings with. Each time I was ready to complain I found another update letting me know there was a delay and the reason. I was very impressed and would use myTub again because of the positive experience I had.
Very very good.
Graham
...Graham Riley
|
Dear MyTub, Thanks for an excellent service again, and good prices. My order has arrived all as it should be and in good time. Thank you Christine for keeping me informed. Tim
...Tim Feltwell
|
Goods arrived ahead of schedule - emails not.
...James Breeton
|
Very impressed with prices,speed of delivery,and quality of parts. Will be using your services more. Thanks again.
...Stressfree-it
|
The part I ordered came in reasonable time, I picked it up from my local plumb centre. At first I was quite annoyed at the fact that my location was going to incur a £15.00 vat delivery charge, this is maybe something that could be made clearer at the time of purchase, however , the communication between myself and your customer service department was excellent, and they assured me no charge would be added if I picked it up in Castlewellan. I would use you again in the future
...david shepherd
|
Very helpful on the phone before I placed my order. Speedy delivery for an item I wa struggling to get anywhere else! Would definately use again.
...Angie Stuart - James Laing
|
Could not fault the service!
...Richard CastleSmith
|
Mytub were very helpful and service was excellent.
...Helen
|
all sorted with no problem: helpful additional information from staff
web site worked ok on mobile tablet
...Mark Owen
|
superb service, frequent contact and updates and speedy service. would definitely use again thanks
...jeemy - jawl architects
|
£
£7.60 
