Although the items were not in stock bummer!, the MyTub ladies did their very best to get them to me as soon as possible. Many thanks ladies!! ...J J A VAN WEERELD
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Absolutly brilliant service.
when they say they will do they do - delivery happens costs are good and price check is honoured.
Kept informed at all stages and apologise if something is not quite 100% even though its not critical or detremental.
Communication is out of this world ...Peter Russell
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Yes, thank you, received Monday 11th as advised by you, well packaged appears OK . have not put into use yet as its for my brother. hoping it fits his fire. thanks. roger ...ROGER JAMES STARMORE
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned. ...Tracy Reinmiller
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Excellent communication throughout right through to delivery. Keep up the excellent service ...Jason Nutkins
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Unbeatable service A ...Neal Hughes
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Very pleased with the service thanks ...D Brockley
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My order for the "difficult to source" AirCon filter spares that I needed was exactly what I wanted. It was delivered before the date advised by MyTub.
I searched the internet for the part number and found nowhere in the UK offering this part at the price offered by MyTub. ...James Evans
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Great service from start to finish. A1 ...Brendan Queenan - QOD Construction Limited
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Many thanks - delivery arrived safely & complete on Friday.
Excellent communication from both Christine & Jeanette who kept us updated on the progress of our order.
All now fitted and very pleased.
Thank you
Ian Jones. ...Ian Christopher Jones
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