Steve was very helpful and went the extra yard to comply with my order.
Thanks Steve ...Brian Wilkinson
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Good price and delivered within three days as predicted on order. Many thanks indeed. I did really want a couple of the flexi couplings which are listed on the Grundfos literature as an option for this pump. Noone I spoke by phone or online really appeared to understand what I wanted so decided to source elsewhere when I could be more certain of what I would be getting. ...Mike Pearce
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Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us. ...Peter Morris
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Great price, only let down was the slow delivery time.
Would also be nice if you started stocking viessmann products. ...Morgan Barker Plumbing
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Good price, but took 3 weeks to arrive. Too long!
Good communication from customer services though ...MARTIN SEYMOUR
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I cannot praise the service at MyTub highly enough. I was looking for an obsolete part for a Baxi fire and they were able to onfirm that they had one in stock.
Unfortunately there was a problem with the courier service, but when I contacted Customer Service at MyTub to enquire, Christine chased up the courier and I received the part 2 days later.
I would certainly use them again. ...William Gorman
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Goods received today all in good order.
Excellent service thank you
Alan Dungworth ...Alan George Dungworth
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Part arrived on time 1st thing monday morning from you ! Awaiting fitting !
Excellent service and competitively priced ! ...ALAN LERRY
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Very satisfactory. My only complaint, which is about your supplier rather than yourselves, is that they cut my 6m lengths of pipe in half to get them in their van. This means I will have to make extra joints that I had hoped to avoid. Not a disaster but a bit of a nuisance. Otherwise fine. Thank you. ...Denise Hammond
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small problem over the product description but was sorted out quickly
good service ...mark whittam - climate control support limited
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