Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
...Ondemand Plumbing
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As all ready stated, the service I received from My Tub was first class. I was infomed all the way regarding delivery and everything ordered turned up.
Very proffessional service.
Regards
Frank Dove
...Frank Dove
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excellent service
...John Lamb - Llewellyns
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Excellent service - we received what we ordered, with free delivery, and within 36 hours despite ordering quite late in the day!.
Well done.
...Boyd Coughlan Ltd
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Thank you for my parts and thank you for delivering them so quickly.
...Derek Leslie - Premier Oil Aberdeen Services Ltd
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Excellent service, saved us a lot of money!!
Thank you
...Mrs H Petcher
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Good afternoon
Order received , very pleased with service.
Thank you
Kevin
Co C P Jefferies
...C P Jefferies Heating
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customer service was excelent. kept me informed at all times. Will recomend to everyone. Order arrived on time.
...DIANE PARSONS
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The goods did take much longer than I had anticipated, and longer than you initially advised.
You kindly updated with new expected delivery dates but this had to be done more than once and I guess you were simply having to pass on information provided by your supplier or manufacturer.
In the long term no harm resulted and the main thing to report is that the drip tray arrived OK, was in good cobdition, AND it fits perfectly.
So my resume would be - Many thanks for supplying this relatively small item, it just what was wanted and my friend who asked me to order it is highly delighted that he can once again use his fridge as before. Kind regards.
Michael T George-Powell
...Harrogate Glass Company
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Very good service. Order status was updated at each stage and was delivered on due date as promised.
...mike buckley - TLC Property Services
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£
£54.98 
