Well priced products. Prompt delivery. Excellent all round service.
Thanks
Jonathan ...Jonathan Smith
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Some good, some bad: 3 estimated delivery dates came and went before my order was delivered. The comunication was good and regular and reponded to my concerns. would have been better to know what the hold was through this delay. I will use again but not for anything urgent. ...Richard Stephens
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Arrived next day - excellent service from Tyne & Wear to Exeter! Item as expected, properly packed. Helpful communication throughout. Many thanks! ...Robert Gilmurray
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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Although there was a delay in receiving the product as it was not in stock i was regularly updated on the position and could not have asked for better service. ...Charles Polkey
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Good service, fast response to questions and efficient delivery. Thanks. ...Stuart Mackrell
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Order received and delivered as quoted. Very Good service and thanks. ...Oxford Instruments Ltd
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tap arrived on time. fitted it this weekend works a treat thanks ...stephen gilbert
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Smooth ordering process.
Items despatched and delivered to me as planned.
The goods were well packaged and arrived safe and sound.
My gas engineer will be able to give a more balanced view when he arrives to service my fire but I cannot see any issues. ...Brian Coupe
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great service, quick delivery and informed at every stage of the order, will use you again. ...james pettitt
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