We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way. ...Barry Elder
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No problems. Quick and efficient service. ...Lesley Richards
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EXCELLENT SERVICE, WOULD USE YOU AGAIN. ...Sonny Patnaik
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The usual prompt response, keen price, and excellent delivery service with very helpful driver. ...Ms S E Ellis
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Easy ordering system and speedy delivery
Thank you ...Tracy Boulton
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Very helpful responses, good communication and prompt delivery of product which needed extensive sourcing.
Thank you. ...Christine Sutton
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Excellent service from placing my order to receiving it.
Kept informed with the process.
This is my second order and would definitely order again.
...Gill Bushdyhan - Concept Chemicals
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thanks very much. As usual very helpful and excellent service
cheers
...jeremy
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I cannot fault the staff at My Tub. The customer service is excellent and I would not hesitate in recommending My Tub to people I know. Thanks for all your help. ...ian mcalpine
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Fantastic service, great comms. Would thoroughly recommend!! Wont hesitate to use again. Thanks! ...Paul Ravnbo-West
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