I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin ...Emma Sproat
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Excellent service with good communication about delivery date. Will deal with again happily ...David Lucken
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Many thanks for a prompt delivery and responce to miss order ...Nottinghamshire Fire
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Happy with product - took a long time to arrive, but ok in the end ...Graham Dashfield
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very slick . An email at every stage of the transaction. Excellent communication from order thro delivery. ...David Hunt
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Very pleased with the service, price and quick delivery. ...Jessica Cobban
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Fast response to my enquiry and quick delivery on my order.
Excellent service - will not hesitate to recommend MyTub !! ...Ian Cameron
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Very quick delivery as the item was needed to replace an existing part.
Also price was good value.
I would use you again.
Thanks. ...Kevin Firman - Consortium MultiAcademy Trust
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The Customer service agents at My Tub were very friendly and helpful. I was glad to received prompt responses to my questions and requests. Thank you for your help! ...Marine Construction Management
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Great service, best price I could find and the item arrived very quickly. 100% satisfied! ...Barney Scott
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