Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou
...Clarry Marriott
|
I was kept informed of progress throughout the order process, even when my order had not come in as expected you told me then a week later you told me my order was dispatched. The item is exactly what i wanted and is now fitted and working perfectly well. You were the best value for money and I would use you again.
...W J Griffiths
|
Service I received was fine and prompt. I'm not a great consumer of you products, merely D.I.Y. but would use you again.
Regards
...Nicholas Hartley
|
Quality courteous service and efficient delivery.
...Clifford Slocombe
|
All good. great prices, fast delivery, kept well informed of delivery time and date.
...koreana
|
tap arrived on time. fitted it this weekend works a treat thanks
...stephen gilbert
|
Excellent value for money compared to other sites, would not hesitate to use your company again
...Sandra Coxell
|
Excellent service!! will certainly use again.
...Shaun Gibson
|
Supplied on time kept informed of orders progress delivered on day we were told good service
...jack ford plumber0
|
All as planned, great service!!
...Martin Shepherd - Shepherd Contracting
|
£
£732.06 
