Brilliant service at a brilliant price. The right article arrived in perfect condition on the day confirmed at 8.30am allowing me to get on with my day!! Thank you !! ...ian parramore
|
Excellent service. I ordered the wrong part and they took it back without any problem. ...Chris Moyler - C&S Building Services
|
Very pleaed with both product and service. Will use again.
...AMBER HEATING SERVICES
|
Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
|
Hi,
Thanks for a positive shopping experience. Good communication and goods arrived well packaged.
...Fiona
|
Order arrived at 1.05, many thanks for your help. ...Michael Jones
|
Very helpful with advice prior to purchase. Product arrived promptly and has been fitted. My Tub were the cheapest supplier I could find : ...Chris Pope
|
After sales was excellent with updated delivery information. Once delivery date confirmed this was met. Competitve price with service. Thanks ...Craig Watson
|
This order was a complete disaster. I originally ordered these coals to be delivered to my door, before I was then told I had to collect them from a warehouse. That warehouse turned out to be the Plumb Center who had not got the product I had ordered, but individually wrapped coals. I have no idea if I have been overcharged for the number of coals I actually received individually rather than the number of coals contained within the bag originally ordered. ...Stuart Page
|
This was very good service and price. I think my tub order the part when the money is received and so the time to delivery is longer than if the items were being kept in stock. However communication via the website was good.
Overall I am very happy. ...Peter
|