excellent service, excellent price.
delivery date as stated
...M OBRIEN
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very good service very helpfull staff very promt with my order will use this company again soon ...michael john barratt
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Brilliant service. Very well packaged. ...sabrina allybokus
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Very good service and delivery. I was kept upto date at all times with progress of order and can recommend My Tub. ...Ian Bennett
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I used this company for the 1st time this week. The website was easy to use with accurate information of the required product . The service provided was excellent, prompt delivery and well packaged. I tried 4 local outlets without success,lucky to find MyTub. ...Isabel - Jones
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Very helpful, would not hesitate to use this company again.
Thank you. ...Andrew Thorpe
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Fantastic service from start to finish. Very helpful staff. Highly recommended. ...Mitzi Norrevang
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Disappointed, did not receive goods on date given. On further enquiry to My Tub customer service, adviser who was apologetic and took my details but did not phone me back with progress update, I had to re-phone for progress update and was advised by a more than helpful adviser that my order had not even been picked up by the courier for delivery and was awaiting dispatch. Had an e mail the following day with update on expected delivery date, unfortunately no will be home to receive goods on this date and will have to see what the courier does as I have been told the goods need a signature on receipt.
Not happy especially with the cost of £12 delivery charge. Post office do Special delivery next day service starting from £5 and order can be picked up locally if no one is home o ...Geoffrey LLoyd Evans
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really. ...Ian Grosvenor
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Great product! Had a minor issue with delivery as the product was out of stock but te customer service team were in contact very quickly over the websites service. Highly recommend. ...Magid El-Amin
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