The lady who dealt with my enquiry and order was very helpfully and sorted out the best option for me. The order arrived quickly with no problems and at a good price, thank you.
...Victor Wattley
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Item received on the specified date. Now installed and operating. Cannot fault the service. Many thanks.
...BRIAN CHAPPELL
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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig
....
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Thanks to you all for supplying the item that Robinson Willey told me was unobtainable, promptly. This will enable me to safely use my obsolete gas fire for many more years to come. Thanks again for promptly replacing the first item which was supplied damaged. Please can i suggest that as the item needed to be inspected for suitability, damage, and collected from your local supplier, by myself, due to its fragile nature, that it is supplied in packaging that can be easily opened and resecured to facilitate this. After inspection, the salesman was unable to repackage the item in its original box, and had to provide a different cardboard box.
...ALAN RUSH
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Excellent! A hard to find product quite old now at a good price and really good service. Will be back for more stuff when I need it! Thank you
...Charlie Elliot
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Was very impressed by your efficient service and for all help in trying to track Dimplex spare part. Thank you to all staff involved. Elizabeth Burden
...Elizabeth Burden
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Your service has been excellent. The part I wanted has arrived and been fitted. Your customer service is excellent, keeping me fully informed at all stages. Thank you.
...Bruce Mountain
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Good quality parts and significantly cheaper than list price.
Service was quick and easy to use with plenty of updates.
...mark jameson
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OK, item arrived according to expectaitons and plan.
...davorkavunic
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Yes, Order received intact, very speedy delivery thank you
...Southcoast Plumbing Supplies Ltd
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£
£23.51 
