Ordered a Roca bath & legset using the website which was very easy to use. Received lots of email confirmation and delivery information which was excellent. Used the on-line chat to see if we could arrange an afternoon delivery which was immediatly responded too by Debs and delivery was arranged as requested all very promptly. Bath was delivered at 4pm the next day, which was spot on, by a very polite and courteous chap. Thank you My Tub - would definitely use you again and would defintely recommend to others. 5 Stars! ...Mrs K A Back
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I have recently received this order exactly on the day predicted - about 10 days after ordering, as warned.
It was a Vaillant VR61 mixer module. This communicates with the boiler eBUS and allows control of the domestic hot water valve at a high temp if required, and of TWO central heating zone valves. It replaced in my case a VR65 which will only do ONE central heating zone valve. This was unused though I had opened it to look at, but Mytub agreed to take it back with a 15% handling charge deduction if I packed it up in original packing. Very good of them, I thought.
The equipment itself is German and as with many Vaillant controls the instructions are a somewhat opaque translation! However I shall master them!! With the VRC430 weather compensating device, the system is said to be hig ...Dr Iain McQueen
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Deborah , in the office was excellent and very responsive to the delivery failure. You were let down by your supplier , however it would not put me off using you again . Good Customer service overall. thanks ...Pike Martin
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Christine
I picked up my parts today, thank all the team for there help ...Trevor Weavers
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Items were correct as per description and price point was great. However the 3 weeks for delivery of complete order seems was excessive. ...Craig Young - Livingston Centre Ltd co Savills
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Order reciieved thanks ...Roger Morley
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Ordered 20th September & money taken immediately. Problems with getting product so not delivered for 2 whole weeks. Good price & good updates given but why not charge when product ships ...G Reynolds
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The bathroom basin arrived safely on the scheduled day, it was exactly as ordered and was fitted and in use the next day. The mytub website provided good information, the prices were highly competitive, and the service was excellent. The only improvement I could suggest would be a courier that gives an arrival time window, but it wasnt a problem for us. ...Paul
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Thanks for the service. Everything went really well and the delivery driver was helpful towards my heavily pregnant wife. ...Craig
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Excellent value - no hassle ordering. ...M R Rutter
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