Excellent service. Found an item I had given up on getting from elsewhere. FANTASTIC
...Wignall
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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Delivery as expected and good communication.
However, long delivery time of 2 to 3 weeks. ...John Plumbly
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Service as described and accurate updates regarding delivery date. Would use again for future requirements good value for money as was the cheapest option for part I required. ...Jonathan Wilde
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Part arrived safely thanks I was surprised by the amount of packaging for such a small item ...Martin Eagle
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Good service. Arrived as ordered. ...Aylesbury House
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very slick . An email at every stage of the transaction. Excellent communication from order thro delivery. ...David Hunt
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Helpful assistant, fast safe delivery, Many Thanks. ...Mr Graham Farmer
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Great service always willing and able to help ...Hilux Electrical Services
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Kept really well informed of my order status by email and the bathroom sink I ordered arrived on the date given. Friendly and helpful delivery driver! Great quality sink, well packaged. I would definitely order from MyTub again.
...JAY STEPHENSON
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