Great communication throughout the transaction. Will use again ...keith russell
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Product was exactly as described and dispatched speedily ...Tessa Yates
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All delivered as promised. thank you ...DAVID TARBARD
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Items listed should state if they are in stock or not.
Also any additional charge for faster delivery. ...John Burrell
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance. ...Jo Martin
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Helpful assistant, fast safe delivery, Many Thanks. ...Mr Graham Farmer
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Excellent service. Was updated by e-mail regularly re delivery. When I contacted My Tub by phone the customer advisor was very helpful.
...john smye
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Good service. Received items on day promised. Thank you. ...Bharat Shah
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Order arrived on date as promised. Was the cheapest source. No time indicated when will arrive hence was not available to receive but order left in local plumb shop to collect. Thank you. Will use again. ...Kayode Adeboye
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Many thanks for the prompt efficient service we had almost given up on finding this spare part given its age but luckily you had it in stock
Thanks very much ...Andrew Bates
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