Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us.
...Peter Morris
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Parts arrived this morning. Thank you for the excellent service
...Tony Watts
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thank you for a speedy delivery.we will continue to use yourselves.
...claire knight
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My feedback has to be positive, I had exactly what I ordered delivered the next day as advised without any hasle.
My compliments on a great service, Thanks
...David Bonnell
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PCB part safely received and fitted by plumber. Pump restored to good working order thank you.
...Peter Moore
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I have used my tub a few of times now and have had a very good service every time. Products are dispatched promptly and communication via emails is excellent and the staff know all about their products. I am always happy to use my tub.
...Robert Mclaughlin - LGC
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Perfect service.
...Richard Carn
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Great Service. Particularly liked being kept in touch regarding delivery date
...Paul Hicking
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The K1 Radiator panels arrived as per your advice. They fit OK and are exactly as described, being good value for money. The only criticism I have is that the packaging was dreadful. The corrugated cardboard they were packed in was completely missing at one end exposing the panels to possible scratching and damage. I pointed this out to your delivery man but he didnt seem too concerned. Luckily, on this occasion, the ends of the panels were not damaged, but it could happen next time.
...John A Downing
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2 out of the 16 items where damaged, 2 replacements arived on site within 2 days
...L Turnbull
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£
£950.85 
