Took a while to get the part as it was not in stock and was no longer made , but was kept up to date with progress and overall a good service , Ian S ...Ian Smith
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Surprised to get the order delivered from a local plumbing supplier, but quick. cheap and easy to find what I wanted at MyTub ...Steve Earl
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Great service. Thanks. ...Ruslan Kabalin
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Hi not impressed the courier service came when I was at work.. fair enough, but I went to pick the parcel up on friday I was told it had been returned to you on Friday 5 days after attempted delivery, despite the fact their card said seven working days after delivery.. so I had a 40 minute journey for nothing........ plus the fact the card they put the card though the door saying I could reschedule iit over the internet as long as I quoted the 12 digit code which was only 10 digits and the website would not accept... bad customer service on your couriers part ...Brian Sharkey
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In reply to your request - we now have thank you all our requirements. It was a prolonged procedure. The units required where not available although they were on your list of products so I had to buy them locally. Each time I asked something else was not available. Your staff were excellent at all times and I cannot blame hem for lack of stock. One more thing and I know it was my fault it is not clear in the graphics that when you order from the page I expected to get the whole unit so when I ordered against the page your people had to inform me that for instance I only got the basin not the pedestal. I felt that as a designer of web pages myself it should have an underline that the facts are that you are not getting as the picture. Easy for you but not for the average layman. Than ...Terry Wybrow
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Received thank you albeit longer than expected. ...Keith Foster
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Great feedback and prompt delivery. ...Allan BC Duffus
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Easy to use website and fantastic customer service. 10 out of 10 ...Olga joven
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EXCELLENT SERVICE. PICKED THE ITEM UP IN IPSWICH WITH NO HITCHES. THANKS ...LEE NORFOLK
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First time we have used this company found there customer services to be extremely good my contact was Samantha and any questions I had were dealt with immediately and full answers given, will definitely deal with them again, speedy and excellent customer service.
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Jim McCarron
Plant manager ...Jim McCarron - Nichol McKay Ltd
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