MyTubs service was exceptional! The gentleman went out of his way to help me with my rather obscure request. In fact, he took it on as a personal quest, going off to investigate, calling me back and showing a genuine interest in solving my problem. My only negative comment would be that the website or the part that I was searching could do with more photographs.
...james senior - james senior design
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Took 3 weeks to deliver. To be fair, communications were good, but for an online seller claiming that items were in stock and delivery in 2-3 days, the overall service was pretty poor. Under the circumstances, i would have expected more of an apology or discount off next order - otherwise i might as well go to my local plumbing centre next time.
...Mr Christopher R Henry
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Great service - my order was received on the next day after ordering!
...Malcolm Pitts
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Item not in stock so I was disappointed with the delivery time but, otherwise, service and communication was good.
...Mr I S Cameron
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Wow, and excellent service from the date of order to the date of delivery. Very helpful with excellent communications. Would definitely use this service again and would highly recommend to others.
...A R Barrett
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Fast efficient service. I was kept well informed with quick delivery.
...Mr Drummond Whiteford - Westfield Farm
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very good all round service, Thank You very much
...The Godolphin and Latymer School
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ORDERED SOME OBSOLETE BOILER BAFFLES LATE ON 14 NOV ,THEY WERE THEN SPECIALLY MADE AND DELIVERED HERE TO THE NORFOLK BROADS ON AFTERNOON OF 16 NOV .THAT IS OUTSTANDING !VERY MANY THANKS TO CHRISTINE AT MYTUB FOR KEEPING ME UP TO DATE RE DELIVERY TIMES ETC.
...JOHN BRYAN
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Got part but feel delivery cost was excessive it was near as much as the product.
You need a simple postal mail option for small items.
...Damian Adams
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Hi let me say that My Tub and a first class service. My fire part which I ordered was no longer available. My Tub e-mail as they had found a replacement part. I phoned the customer service to have the replacement part this part was actually cheaper than the original one. I got the part the next day plus a refund of the difference in price Thanks again My Tub
...Ian Bramhall
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£
£4.57 
