Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
...Jo Martin
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Prompt delivery, genuine spare, many thanks
...David Gee
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Excellent service with good communication about delivery date. Will deal with again happily
...David Lucken
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I was very happy with the items and found the customer service to be too a very high standard.
I would use this company again when required.
...Jeremy Curtis
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This order was a complete disaster. I originally ordered these coals to be delivered to my door, before I was then told I had to collect them from a warehouse. That warehouse turned out to be the Plumb Center who had not got the product I had ordered, but individually wrapped coals. I have no idea if I have been overcharged for the number of coals I actually received individually rather than the number of coals contained within the bag originally ordered.
...Stuart Page
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You always give us a very good service update info. by email or phone
...Green Resource Engineering Ltd
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Many thanks - superb responsive service. I urgently required a spare part and was able to collect it same day from a local outlet. I will recommend you to everyone! look forward to dealing with you again.
...Dave Clapham
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Excellent service. Thank you.
...Jeremy Hutchinson
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Dear seller,
I recieved the product in perfect conditions.
Thank you very much.
...Vicente Jesus Vegazo Rodriguez
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Everything received as requested. Many thanks
...Ian Castledine
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£
£25.86 
