They where unable to immediately supply my product, but I was informed of the delay and kept up todate.
No problems, I would use them again.
...windridge Coatings
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Took 3 weeks to deliver. To be fair, communications were good, but for an online seller claiming that items were in stock and delivery in 2-3 days, the overall service was pretty poor. Under the circumstances, i would have expected more of an apology or discount off next order - otherwise i might as well go to my local plumbing centre next time.
...Mr Christopher R Henry
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Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio
...David Pawson
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Fantastic site, excellent prices and selection. Had a slight issue with delivering the items but was quickly resolved by the MyTub team
...Jayesh Mistry
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Excellent! A hard to find product quite old now at a good price and really good service. Will be back for more stuff when I need it! Thank you
...Charlie Elliot
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Good Service and A communication.
...SCBS LTD
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Many thanks for great service. Other suppliers quoted 5 to 7 days delivery for the gas valve, MyTub had the part delivery in 24 hours. Christine was an absolute star in facilitating the parts supply. So glad I found you on-line
...Paul
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Arrived in excellent time with very good communication. Delivery charge was expensive for such a small item.
...Mr Clifford Hart
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Good communications during order process goods arrived at stated time overall good service.
...Neil Keeler
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cant fault service,remarkably good
...Graham Wild
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£
£7.59 
