It is a breath of fresh air to find a company as helpful as My Tub, thank you for your help! ...Paul Wheeler
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corrrect part arrived on time, thx ...H W Gravell
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Good service Thanks
Arrived as predicted and the job is done ...Colin Johnson
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Very quick delivery, good price. Happy! ...angus fairbairn
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Excellent service. Great value for money and goods delivered on time. ...Derek March
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excellent service. website was easy to use, part was delivered very quickly I will definitely use this company again ...James Reynolds -
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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa ...David Morris
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everything worked fine. only odd thing was I needed to buy a small amount of ptfe tape that I didnt want to get the order to qualify for free delivery! ...Richard Draper
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Order arrived safely on time, well packaged. Items are correct. It is satisfying to know that elements from ancient toaster are still available at reasonable price. I shall be looking at "Mytub" again when I need parts for domestic appliances. ...Caldey Abbey
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Superb, thanks. Very customer centric. My son discovered a broken toilet seat on a Tuesday Morning. I found a replacement seat with you via web and it was with me and fitted by Thursday. Very good service and at a very competitive price. Your regular email updates re order status is an excellent idea. Customer service is all about managing expectation and your have performed admirably. Surely you are best in class. ...DARREN BAILEY
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