I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent ...Andrew Henderson
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easy to order,and arrived on time ,no problems! ...david hopkinson
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Customer services excellent and product great - would use again. ...Mrs Suzy Francis
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Great service, best price I could find and the item arrived very quickly. 100% satisfied! ...Barney Scott
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Thanks for the service. Everything went really well and the delivery driver was helpful towards my heavily pregnant wife. ...Craig
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we are thoroughly disappointed with the service we have received. the order took a very long time to arrive, when it eventually did the number of parts we ordered was wrong. after complaining about a missing part it arrived the next day which leads to the question why did they take so long to arrive in the first place. the price is very good for the parts we wanted but the service let you down and I dont think we will be using you again.
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Dear Mr Skipper
Good day, I can only apologize for the errors. We have spoken to that area of supply chain. This is very rare.
Laurie - MyTub
...Brian skipper
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Great company - fast and efficient would certainly use again. ...Trevor Rendall
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Excellent Service and Delivery.
Thanks
Peter Jowett ...ASQUITH BUTLER LTD
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good prompt service, thankyou, peter ...Mistral Yachts Ltd
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Good communication and great value. Many thanks ...Jeremy Sanders
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