I found the service excellent ordering at 2pm and having delivery for 9am the next day, especially as we required the thermocouple urgently, the only thing i would suggest is if the items could have had a picture also just make sure it looks the same because I found with my searches that my particular item varied a great deal for the same model fire and it would help tremendously to be confident of ordering the correct item.
...Peter Robinson
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good service and price, only downside was that some of the parts were loose in the box and I was lucky they were not damaged.
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Dear David
As the goods are delivered buy our own guys from branch, there is no need for excessive packing, the goods are loaded and delivered to you the same day.
Regards
MyTub ...David
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Hi As this was the first time I have used my tub I was not aware of what kind of service I was going to experience ,however I should not have worried as your service and feedback have been first class,although I have a few issues with the product my tub are addressing them and keeping me informed.
Yes I will have no problem dealing with my tub again and would recommend the company to any person that I know
Cheers D.H. ...David Hubbocks
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although a 7 days wait was advised at order time, the item did arrive on the day that was quoted on the order. Item well packaged, and did the job. ...alan leiper
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Its a shame that you could not get the restricted flow taps which were still on your web site but service was good once this was identified and items replaced with standard, un-restricted, ones. Thanks.
Peter
...Peter Osborne
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The part supplied was the part that i expected. The price was keen, and the item was shipped within a reasonable timescale,thank you. ...alan purser
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Excellent service- product a bit expensive but good communication, fast delivery and did exactly what was promised. Would use again. ...Bob James
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Service was good with good feed back about progress of order. Delivered as required.
Many thanks ...Alan T Begley
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Thank you for a speedy and efficient service, right product, right price, speedy delivery – what else is there to say! ...J H Edwards
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Whilst I was dismayed that the item I want to buy was offered for sale but not available at all, the assistant Steven was very helpful. ...Nicholas Warner
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