Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
...Bernard Adams
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Bit of an issue with the web site.
But Im assured this is going to be addressed.
But of an issue with the delivery which was promptly sorted.
Apart from the initial issue bit long to explain all good.
I Rose.
Hatfield.
...Iain Rose
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The item I ordered was delivered on the day specified. I was kept informed every step of the way. As the item was a replacement part from a different manufacturer to the original part the electrical connections were in different places and as such I thought there could have been better wiring instructions supplied. Having said that I would definitely use this company in the future if the need arose.
...Mr B Glassby
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Good service, fairly quick delivery - all good
...Andrew John STANLEY
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Part reeceived Friday as promised. good service.
Thanks
...Ramsay Sterile Services-East
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Good service and communication excellent, When you telephone My Tub you get through to a human being very quick!
...Cameron McDowall
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good product, many thanks
...Quality Hotel St Albans
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Excellent service from ordering to delivery
...Alwyn Keith Good
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Excellent communication throughout the order process, competitive price and 2 day delivery. Would use MyTub again without hesitation.
...Iain Richardson
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excellent service agents also very helpful thanks.
...MR LAMI EL-NAKIB
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£
£686.38 
