Excellent service, pleasure to deal with. Defeated by manufacturers problems but only after exhausting all avenues. ...Ian Smith
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I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
...Robert Culley
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Despite an serious error on my first order with MyTub I was suitably relieved to have the matter professioinally and honestly resolved as it was apprantly due to a typing error on your webpages which has subsequently been rectified. Thanks particularly to Rachel who handled the matter efficiently and fairly. The final outsome is staisfactory. ...Peter Mundy
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Spot on sevice ...Paul Harewood
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I have no complaints at all. I was supplied with a part that was proving difficult too source yet I found it easily here. Would not hesitate to use the site again or reccomend it to others. ...John
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The boiler baffle plates arrived promptly. They fitted perfectly and the boiler is working as new. ...Michael Sandison
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Good quick and reliable ...Mrs Debbie Colley
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Fantastic service. Ordered Monday am and delivered Wed am. Matched competitors price as well. Would recommend my tub 100%. ...Chris Pook
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No problems. Quick and efficient service. ...Lesley Richards
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Easy website to use. Item took six days to arrive, but well packaged and far cheaper than if bought locally by myself. Communication on the progress of the order and delivery including the you should have it by now email was excellent. Will use again the next time the boiler needs a spare part. ...Andew smith
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