I placed my order for a basin and brackets on Thursday, 30 Nov 2011. Correspondence from Christine kept me informed of the estimated delivery date and on Friday 02 Dec 2011 Christine gave me the confirmed delivery date of Monday 05 Dec 2011.
The basin and brackets were not delivered on the confirmed delivery date of Monday, 05 Dec 2011. When I emailed to let My Tub know, Jeannette responded promptly and professionally. The basin was damaged and another one put on order to be delivered to me on Wednesday 07 Dec 2011.
This was delivered this afternoon which completes my order and I am satisfied with how everything was handled.
If I need any other bathroom or kitchen supplies in the future, I would not hesitate to purchase them from My Tub again.
Thank you.
Debbie Warner ...Debbie Warner
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I do think your charges for posting and package expensive. After waiting a week I telephoned your office to say that my kit had not arrived. I was impressed with the lady who rang your High Wycombe branch and I received the goods the following day. ...Paul Morris - 8 Greenhaven Rise
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We have received the toilet seat but it has some blemishes in the moulding of the seat ...Trevor Harvey
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One of the best companies to deal with, lots of information, kept me in touch all the way regarding delivery. ...Madeline Collin
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Very quick delivery, no problems. Taps not fitted yet - tomorrow.
Any probs. I'll let you know. ...John Everett
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Thanks...Great service ! ...KCA COOKE HEATING ENGINEERS
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excelent service.. ...Nick Covill
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Excellent update system kept us informed as our items progressed towards delivery which was exactly as per quoted date prior to order.
Items were well packaged and in very good condition.
Can find no fault with MyTub from our pre-order queries to receipt of goods.
Excellent service which we wil use again in future.
Many thanks. ...A.C.A.S. Engineering
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Hi Jeannette,
Thanks very much. I wish all companies would offer the same service as you do.
I will order the item tomorrow.
Regards
...Dave Curtis
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Part arrived safely thanks I was surprised by the amount of packaging for such a small item ...Martin Eagle
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