Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time.
...Raymond TOPIN
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Emailed to confirm delivery and came on time - great.
...Mark Brazendale
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The part I ordered came in reasonable time, I picked it up from my local plumb centre. At first I was quite annoyed at the fact that my location was going to incur a £15.00 vat delivery charge, this is maybe something that could be made clearer at the time of purchase, however , the communication between myself and your customer service department was excellent, and they assured me no charge would be added if I picked it up in Castlewellan. I would use you again in the future
...david shepherd
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I placed my order, the price quoted could not be beaten by any other supplier,and the part arrived well within the time quoted. Excellent!
...Timothy St.JohnHayes
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Very impressed with the service I have received from My Tub. Order arrived very quickly and staff were very helpful when I had cause to ring to query an issue setting up my account.
...Catherine Clark
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Excellent service. Order arrived right on time as indicated. Letting me know the day it would come was very helpful. As well as that, the lady in the office rang me up to check out my address as it wasnt clear. I certainly recommend MyTub and would use again M I MacMillan
...M I MacMillan
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Fab service and thank you very much indeed
...Mrs A R HumeSmith
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The product arrived quickly, it was what I ordered and Im very happy with it! And the price was the lowest I could find on the Internet.
...Mr M J Doodson
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wonderful service, product at a good price, kept informed on progress of order and fast delivery. Will certainly use again and recommend so easy to order online. Thank you.
...Christine A McCready
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Brilliant response
...Abey Air conditioning ltd
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£
£5.51 
