Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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Excellent service and delivery, would use again, would recommend.
...Roy Sulley
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HAD TO WAIT NEARLY TWO WEEKS FOR THE ORDERBUT OTHERWISE NO PROBLEMS
...michael john smith
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Brilliant service. Told me exactly when my order would be delivered and at a competitive price. Will definitely use My Tub again. Thanks
...Andy Colgan
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All good. great prices, fast delivery, kept well informed of delivery time and date.
...koreana
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Fine, just fine! Thanks.
...Rose Arthur
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The processing of the order was very good, with excellent communications over alternative parts etc. The delivery cost was astronomical, and when a massive lorry turned up to deliver a single valve i could understand why. The carbon footprint must have been massive too! Why didnt you stick it in the post
...Mike Sewell
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Extremely efficient and fast. Would use again.
...Andrew Jackson
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Delivery received yesterday in opened package, damaged box and partrs missing. NOT impressed
...David Hall
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Excellent customer care and service. Great pricing and fast delivery.
...Elizabeth Truszkowski
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£
£53.60 
