I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
...Robert Culley
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Easy to order on line. Excellent service. Goods arrived promptly and exactly as described. ...Doreen Binnie
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All as ordered and rec,d quickly ...Chris Dulake Plumbing
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In spite of your advice that this delivery required a signature and in spite of my
presence in the house all day on Jan 16th the goods were not delivered.
On the morning of Jan 17th a neighbour brought the thermostats which had been left in their porch in full view and without your delivery man even ringing the doorbell.
We have the items but I do not consider this to have been very good service. ...Mr.I.M.Hutton
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Brilliant and helpful customer service, kept informed all the way through the ordering, delivery and dispatch process. item arrived on the due date and has now been fitted and christened!!! Thank you so much. ...mrs brenda brett
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small problem over the product description but was sorted out quickly
good service ...mark whittam - climate control support limited
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Prompt service & delivery, very pleased with product good value/well made. ...Jacqueline Douglas
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Usual prompt service.
Thanks ...Alec Pearson
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OK, item arrived according to expectaitons and plan. ...davorkavunic
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Excellent service, really prompt to reply and helpful.
John ...John Corrall
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